This Privacy Policy is intended to inform you about how we collect, use, process, and disclose your personal information when you use our Services. We are committed to protecting your privacy and complying with relevant data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
When you use our Services, we may collect the following types of personal information:
- Personally Identifiable Information: This includes, but is not limited to, your name, email address, phone number, mailing address, and other information that can directly or indirectly identify you. This information is typically provided when you register for an account, subscribe to a service, fill out a form, or otherwise contact us.
- Log Data: When you visit our Services, your browser automatically sends certain information, known as "Log Data." This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and store certain information. A cookie is a file containing a small amount of information, which may include an anonymous unique identifier. Cookies are sent from a website to your browser and stored on your device. Tracking technologies also include beacons, tags, and scripts that are used to collect and track information and to improve and analyze our Service.
How We Use Your Information
We collect your personal information for the following purposes:
- Providing and maintaining our Service: This includes processing your requests, providing customer support, managing your account, and ensuring the proper functioning of the Service.
- Improving our Services: We use the collected data to analyze service usage, identify trends, and improve our products, services, and user experience.
- Communications: To respond to your inquiries, provide service-related notifications, and send marketing and promotional communications (if you have consented to receive them).
- Security and Compliance: To detect, prevent, and resolve technical issues, protect our services from unauthorized access or misuse, and comply with legal obligations.
- Personalized Experience: To provide more personalized content and features based on your preferences and usage patterns.
Disclosure of Information
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our Services (e.g., to provide customer support, hosting services, analytics services). These third parties have access to your personal information only to perform their tasks and are obligated not to use it for any other purpose.
- Legal Requirements: We may disclose your personal information if required by law or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate misconduct in connection with the Services, protect the personal safety of users of the Services or the public, or protect against legal liability.
- Business Transfers: If Superior Online is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Your Data Protection Rights
Under the GDPR and CCPA, you have the following data protection rights:
- Right of Access: You have the right to request access to a copy of the personal data we hold about you.
- Right of Correction: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
- Right of Erasure: You have the right to request that we erase your personal data under certain conditions.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the information we collect about you to another organization, or directly to you, under certain conditions.
If you would like to exercise these rights, please contact us using the contact details provided at the end of this policy. We will respond to your request within one month.
Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your computer. They are used to remember your preferences, analyze website traffic, and provide personalized content.
How We Use Cookies:
- Essential Cookies: These cookies are strictly necessary for the website to function, e.g., allowing you to log into your account or add items to your shopping cart.
- Analytical/Performance Cookies: These cookies help us understand how visitors interact with the website, such as which pages are most popular, thereby improving the website's performance.
- Functionality Cookies: These cookies are used to remember your choices (e.g., language preferences) to provide a more personalized experience.
- Advertising/Targeting Cookies: These cookies are used to deliver relevant advertisements based on your interests.
How to Manage Cookies:
You can control and manage cookies through your browser settings. Most browsers allow you to refuse all cookies or to indicate when a cookie is being sent. Please note that disabling cookies may affect certain functionalities of the website.
Third-Party Services
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly recommend that you review the privacy policy of every website you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Children's Privacy
Our Services are not directed to anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child without verification of parental consent, we will take steps to delete that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.