Different financial services have different customer reception requirements. We offer customized customer service packages, including on-site support, API integration, and the allocation of brand-exclusive customer service representatives.
In response to the different business cycles of various enterprises, we offer more flexible service charges for enterprises to choose from.
Our customer service system can be seamlessly integrated into your official website, App, or trading platform. You can enable a professional customer service center without complex development.
Provide 24/7 or customized time - period customer support with an average response time of less than 30 seconds, assisting you in promptly handling transaction anomalies, identity verification issues, or user inquiries.
Our customer service platform provides conversation record retention and reporting functions to support audit tracking in line with the internal risk control and compliance requirements of financial institutions.
No more dealing with robots. We'll have trained, real-person agents respond to every call, giving you reliable support in times of emergency.
Our customer service center covers major financial market languages such as English, Chinese, Japanese, and Korean, which is suitable for the support needs of international financial institutions operating in multiple locations.
Designed for financial services, supporting cross-market languages and operating systems. From trading platform inquiries to compliance consultations, our professional customer service team is available around the clock to assist you in quickly resolving issues.
Adopt bank-level encrypted communication standards, and the entire customer service process is kept confidential to ensure that you have no worries when providing critical information.